Camps@Monster Cancellation and Refund Policy
Registration Cancellation Policy
Should your circumstances change and you are unable to attend a Camp, you must contact Monster no later than 30 days prior to the commencement of the Camp. A cancellation fee of $100.00 will apply to cover costs incurred in relation to your registration.
Should you cancel less than 14 days prior to the commencement of the Camp, you will be entitled to a 50% refund with the remaining balance being transferred to the next available Camp.
Should you cancel less than 7 days prior to the commencement of the Camp, no refund will be payable however your payment will be transferred to the next available Camp.
As a result of you amending your registration and/or associated requirements, Monster will refund your payment, if applicable, after taking into consideration the relevant cancellation policy, within 7 business days of receiving a refund request.
Credit card surcharges are non-refundable.
Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received. Should payment have been via cheque you will be contacted to confirm your current mailing address, and a cheque will be mailed to you.
If you have any concerns or require clarification, please do not hesitate to contact us.
P: (02) 97637359